Lunch n Learn Series Seminar with Ross Blake

10 Costly Performance Feedback Mistakes Managers Make in Performance Conversations & Reviews

Learn what they are so you can avoid them in your organization.

   Although most supervisors and managers are well-intentioned when giving employees feedback, they often make 10 mistakes that increase employee defensiveness instead of improving their performance.

   The feedback may be about spreading negative gossip; not following procedures; arriving for work late, or using cell phones and surfing the internet during work hours.

   A highly-interactive presentation, you’ll learn a skill to give employees feedback the way they want to be given it in order to gain their cooperation. A 20 page report detailing the 10 performance feedback mistakes will be provided. Bring a guest with you.

   Led by Ross Blake, a senior level trainer with 25 years of expertise in performance feedback, conflict resolution, leadership, and team building programs. He is a graduate of Ohio University.

   His clients include Blair Direct Apparel Division of Orchard Brands; Corning Incorporated; Northwest Savings Bank; US Social Security Administration; Yancey’s Fancy Artisan Cheeses, and others.

    He is the author of How to Give Employees Performance Feedback & Resolve Resistance; Daniel H. Pink, the WSJ and NYT best-selling author endorsed the book.

  RSVP or call 716-874-1202; $5.00 lunch.